15 September 2001
Shanksville, Somerset County, Pa
United Flight 93 Crash Site
To my family and friends;
Because I know all of you are curious and many of you will ask, I am preparing this document to send to all of you. From my brief time here I already know that this is something that will live with me forever. I was told that a team of NAVY SEALS came in yesterday heavily armed and escorted a truck full of debris out of here. This is a very tense place. I can already feel the tremendous pain associated with this duty. This is why I am sending this to you all, I already know this is something I do not ever want to talk about and I know for sure I must not ever re-visit these feelings.
Upon my arrival at the site, we were greeted by a barrier of PA state police cars on a rural road in this town. To each side were nothing but farmland and a few associated homes, each displaying the American Flag. At the checkpoint we showed our Id’s and were allowed through. The next two miles I could not believe my feelings and my eyes. Down this country road police cars and troopers were everywhere. Open fires were burning with smoke filling the air. Flags were hanging from branches, fences, anything that would hold them. Troopers were huddled around the fires getting warm, horse back troopers were everywhere patrolling the area, hundreds of American flags lined the road on both sides, check points were everywhere. I could hear someone talking on a loud speaker and could hear his voice echoing in the hills. This was a very scary feeling, I felt like I was in another country. I could not believe this was Pennsylvania, I could not believe this madness was in my state, my homeland. This was something out of a movie, it reminded me of the movie Red Dawn hearing that voice on the PA system and seeing the open fires. We passed the media area and you could imagine the hundreds of tents, cameras, reporters, etc all in place. Memorials and small shrines are all over the area as well as many signs and flags. Passenger family members are here placing pictures and personal effects in the area. Finally at the medical trailer (which resembled a small RV) I was able to finally stow my gear and get ready for the shift. The trailer is located on top of the hill overlooking the crash site. I still don’t have the courage to go and look over the hill. Outside in the dusty gravel parking lot are porta potties, Red Cross trucks, state police, FBI vehicles, NTSB personnel, etc. This place is crawling with everything and everyone you could imagine from the biggest action movie. Just behind the medical trailer is a small landing zone for helicopters. I think I have seen 3 in the one-hour I have been here. This is where I will remain for my shift with periodical drives through the site on small John Deere Quads checking to see if everyone is OK. Right now I am waiting to go get photographed for my ID from the FBI for access to this area. This site will remain open 24/7 for the next 5-7 weeks.
In the medical trailer we have all the equipment of a small field ER. We even have a telephone, small bathroom and Verizon is right now installing a dedicated phone line for Internet access (this makes me very happy). I am working today with a retired police officer and a nurse from a local hospital. Together we will be providing any medical care as well as CISM (critical incident stress management) for the workers and family members that are overcome with their loss and emotion.
Over at the photo ID center there are 4 or 5 Red Cross trucks that have put outside several tables of food. It actually looks like a mobile Sheetz store. Boxes of every kind of fruit, snacks, and candy. Crate after crate of soda, water and juice. They are cooking real food as well for everyone.
I finally went to the overlook and saw the crash site. It looks just like you see it on TV. I can see lots of heavy equipment, workers in decontamination suits, and lots of police guarding the site. Near the overlook they are leveling a section of land and paving it so family will have a suitable place to park and leave articles in remembrance. There are already flowers, cards and teddy bears near where the workers are starting to pave. It really hit home when I saw that one family of a flight attendant left a piece of poster board with a collage of pictures of their daughter. She is a very beautiful woman in her late 20’s. Now there is a face to place with all this evil and once again I am angry and sad at the same time. She looks so peaceful in these photos with her family and friends. I think one picture is of her daughter and her husband, how sad. I cannot believe she was apart of this mess.
On the front porch of the trailer, the sights and sounds continue all day long. The sound of heavy trucks hauling equipment, the occasional smell of jet fuel, the helicopters flying by, all the federal agents. This again almost feels like a dream, but it is not. It is too real. Workers are already coming into the medical trailer for minor things like cuts and bumps. I think deep inside they come here because it is not the crash site, it is there release to be able to be away even for the slightest of moments. We provide them a place to come and talk, to vent and sometimes to cry. I am happy to be apart of that, but wish it could be under different circumstances.
Lunch was awesome, cheeseburgers and salad. I will say this and this is something that is drastically overlooked. In my career as a paramedic people always come to me and ask, “How do you do it” and “You’re a hero”, I hope after this tragedy is over no one ever asks me that or says that to me again. Aside from all the volunteers, fireman, workers, etc, I personally don’t know how The American Red Cross does it. Think about it, they are there for EVERY disaster, every fire, every upending of families life’s, etc. I could not handle seeing the shrine for the stewardess; they handle entire families, entire communities, all the time. It is amazing the strength they have. They definitely deserve the handshake and the pat on the back. They are all hero’s.
The state police just escorted some family through the site and then flew them over the crash site by chopper. I can only imagine what they must see from up there and how it makes them feel. I do not want to know. Our boss at the medical trailer just told us the local fire dept just went into the crash site because they found a big piece of the body of the plane and they needed the Jaws of Life to open it. I am sure we all know the terror they will find inside when they cut it open.
One of the most touching and moving events I witnessed was when the FBI raised the flag that was flying over the White House on September 11th over this crash site. A memorial service is planned for Sunday September 16th overlooking the crash site. I am sure it will be a heart-wrenching event.
In closing, I know this for sure. I will definitely come back a different man with different views, all for the good I hope. Makes you want to be a bit nicer to everyone you take for granite each day. Take care of yourselves and each other.
Paul Falavolito
Paramedic, White Oak EMS
Shanksville, Pa Crash Site
United Airlines Flight 93
